Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Changed to EE when full fibre was available, kept my BT email address all seems ok BUT I can't manage my email when signing into MY BT comes up with:WarningYou cannot access this page as you are not the registered billing account holder
Hello EE supportI have just upgraded my BT broadband, been moved to EE by BT. I am receiving emails threatening charges, as shown in quotes at the bottom of this post.Status of what I have still:I am still using a new BT branded Hub that was sent at ...
Hey folks,I'll try to keep the storytelling brief; I found out earlier this year that I had 8 weeks to move house which, frankly, wrecked me. I updated EE and called BT to move my service, which they said they can do, no bother, but I'd have to sta...
Hello,I just got a new contract with EE for my mobile and broadband, had an engineer coming last week to do the installation and the router is not working after requesting a new one that came this week and is not working either, the light keeps bipin...
My internet box is flashing and my white box on the wall has a red LOS what does this mean please as I need my internet for work purposes
Absolutely exasperated trying to use EE WiFi. On my phone and tablet it disconnects every 2 minutes and I have to login again… if I’m lucky I get another 2 minutes, otherwise I get the message in the picture below… whatever the f*** that means. On my...
Fibre network down for the 2nd time in 1 week. Full outage. No 4G network coverage at all in the area so reliant on broadband. What’s going on EE ?
I have a pay as you go mobile and do not need a contract. My billing is therfore in respect of wi fi and a phone anytime charge for my landline calls.For months I receive an advice from EE telling me what they will be taking from my direct debit faci...
EE Home App is used to manage the router.I want to manage my router from my PC, I put in the 192.xxx number and the Admin Pswd.I tried changing the WiFi password and it says YOU MUST USE THE E Home APP.WHY isn't there a PC version, I have enough APPs...
