Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Moved from BT to EE after getting terrible service and being without broadband for weeks but things have got worse must be on my 4th complaint as they cancel the original complaint and pass the buck to someone else and this week had to raise a furthe...
Dell Latitude E7240 cant connect to Smart Hub 2W10 22H2 build 19045.4561 (all up to date)Had Full Fibre installed ... and while other devices (2.4 & 5 Ghz) connected OK to new RouterThe Dell does not show EE network in the network list - i.e .no SS...
Recently joined EE broadband and I'm trying to connect the hub to my smartphone app and nothing happens. Just a spinning circle saying its pairing. How do I pair them? I need to adjust the parental controls.
I have recently renewed my broadband but it is not showing up on my account. I can link it however I don't have an account number, I did not receive an email with these details. Yet anyone to do with EE can not help me. Does anyone know how I can sor...
Bad latency in games, constant ping spikes and packet loss. I was having these issues for awhile now and only recently did a buffer bloat test and as you can see the Upload latency is way higher than it should be and this is the problem. its the same...
I keep gettting this page. I have tried on devices.The wifi is extremely choppy as well. Its behaving as if there are missed packets. Website load with missed items.Please help. I work from home and this is not helping.
Hi all, I have a feeling my broadband is not meeting the minimum speed so followed the instructions on the speed tester but in order for me to do an advanced test they need my service ID. I can’t find it anywhere or google either. Please help!
Whenever I come home and into the range of my main EE router, my iphone switches to EE.co.uk (EE's backup wifi) and not EE wifi. This can last several minutes or until I go into my phone's settings/wifi, during which time I have no internet service. ...
Moved home on 12th July, to a new build with pre-installed Openreach FttP. Two weeks later my broadband (Full Works) package is still not working. The broadband was finally activated on 22 nd July. I’ve spent over 20 hours speaking to guides and tech...
