Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE Home App is used to manage the router.I want to manage my router from my PC, I put in the 192.xxx number and the Admin Pswd.I tried changing the WiFi password and it says YOU MUST USE THE E Home APP.WHY isn't there a PC version, I have enough APPs...
Hi I am a new broadband customer and my activation date is today. I understand it can take until midnight, however received an email at 6am advising my order was complete and a text at 8am advising my broadband is ready. It’s now 9pm, and the smart ...
Got an email informing me that I deactivated my Web Protect service, which I did not. Phoned help and they told me I can reactivate it via the EE app and that it was called something advanced protection or similar, but I cannot see how I can do this ...
Hello,I have had no broadband since 11:40am 25/09/2024 I am based in Romford, Essex. I'm struggling to get anyone on the phone as the wait time is ridiculous. Is anyone else having issues?
I have just switched over from BT to EE for my broadband/digital voice and have swapped over from BT smart hub 2 to the new EE smart hub plus. My broadband went active yesterday but my digital voice service is not working on the new hub. The BT digit...
Received our new EE router yesterday and after a right faff to install it, kept getting ´messages saying there was a problem, we finally got all our devices connected manually; scanning the QR code didn’t work. However all our devices are now showing...
Brand new faces, deals galore,One month contracts, wanting more?But what of us, the weathered kind,With EE for years, left behind?T-Mobile, Orange, in the bygone days,We built your network, paved the ways.Now shiny offers catch your eye,The loyal vet...
Since moving from Sky to EE we are being inundated by scam/trash phone calls. Is there the facility to vet calls before they get through to us like we had with Sky
I have a BT smart hub 2 and billed by EE i need to switch off the web protect, my Q is can the EE app be paired with the BT smart hub?
Well reading all these comments on here and the fact that take place to the new system after all the problems I’ve had with the EBTBTE whatever you wanna go new system motor system Legacy system BT need to sort an E to sort this out my account if not...
