Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just been shovelled across from BT and my service seems to be called "All rounder: Fibre 50". This does not appear at all anywhere on the EE website or anywhere that Google can find. I have no idea what the service actually is. The website is ...
EE have suggested I make another account with my husbands email address as our old BT account was in his name and I was trying to access my EE account on my app which is registered to ME …. So I’ve got 3 family phone accounts on my app and have to ac...
Has anyone else experienced issues when they open the EE app and try to test the broadband speed. I have been experiencing an issue where I can open the app see my router as working and connected and as soon as I press the test my speed button. The r...
My WiFi box was working fine until about 9.30am and since then it's flashed green and is giving me no connection at all, is it just a matter of waiting or is there something I can do to fix this issue?
Hi I’ve recently got wifi with Ee and can’t access wifi controls
My Smart Hybrid connect is not working
I have recently taken a new broadband connection and my Internet router keeps disconnecting frequently. The router seems to be working fine, however it goes from Aqua blue light to orange Blinking light and back to Aqua blue where the connection resu...
Any1 eles swapped from bt to ee and found although promised faster speeds ect ect its actually a lot slower? Also wifi blackspots in the house although I didn't with bt. And the the wifi controll app doesn't work after a number of phone calls...
Lots of posts and frustration on this, so wondering if EE are making any progress at all?If you are lucky enough to have it all working, perhaps you could share what you / tech support did to get it working.Thanks
Can someone please help, WiFi controls either don't show on app or they don't work. WiFi enhancer does not load .Setting groups or controls does not work, registered devices do not show. Can't test speed.
