Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all. My router just stopped working. It won't turn on. I'm currently using my mobile data. Has anyone else experienced this? What's the process for EE fixing it/ providing a new router? I've searched their website, but haven't found the clearest d...
HiI'm looking at buying a EE 4G hub (like this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/smart-4g-hub-details) does anyone know if I connect it to my ee WiFi 7 smart hub it will allow me to use hybrid connect and fall o...
I have just transferred from BT to EE. I have registered my existing digital phones to my new hub. Now my phone does ring when I get an incoming call but there is no sound when answering and I am unable to make an outgoing call. Any advice?
Just upgraded to EE's Smart Hub Plus router. For some reason the EE App cannot find the router despite me being connected to the correct WiFi network and so i'm unable to access the WiFi controls. Has anyone else had this issue and been able to resol...
I have the 1.6Gbps service and have found the WiFi extremely disappointing coming from my Asus ROG GS-AX3000. From what I can see you cannot change the 6Ghz channel from 69. My 2023 Macbook Pro says that the 6Ghz channel is using a different SSID, of...
I was sent a hybrid connect until I can get my broadband, however there is nowhere for me to plug in my ethernet cable in my house, just a phone line, so I cannot connect it to my hub as my hub has nowhere to go so I am confused about what to do!
My fibre installation was sub contracted to Circet via BY Openreach. I was out at the time, but my wife knew exactly where we wanted the fibre to entre the house. Instead, Cirect rock up and convinces my wife it would be better installing into the...
I have EE Broadband WiFi with 3 of the Smart Plus extenders. Network generally runs well.I bought an Apple HomePod a few days ago and it has been constantly dropping in and out of the WiFi network. It seems to be attempting to connect to a distant Sm...
Hello All, I switched from BT to directly with EE a few months back and as part of this I switched from the BT branded Wifi hub to the EE smart WIFI hub plus. Previously I was able to causally game with no issues via wifi. Other than changing the Hub...
Hello all,I have been on the 1.6 gb package for 12 months now and as we know the EE plus hub they originally supplied comes with 4 1gb ports so I have never been able to achieve the speed I am paying for.so now they have released the EE Pro hub which...
