Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Wifi is down and flashing orange, is EE having problems or is it me?
I have recently moved my broadband from Vodafone to EE, I had a usb ssd drive plugged into the vodafone router which was accessable to my other computers on my network. I noticed there is a usb port on the EE hub 7 is it possible to plug a usb drive ...
Everytime I leave the house these days the wifi keeps crashing. it keeps asking to reconnect, the mobile used to automatically connect to wifi's when away from the home wifi. is there a way of sorting this out so that it will automatically connect
Hi all,I recently signed up to 1600Mbps full fibre with the Smart Hub Pro. Since the upgrade I've been experiencing issues with random disconnections when using my PC, which is connected via ethernet. I've tried connecting to a different port on th...
As a long time loyal customer of BT and then EE its outrageous that I can only upgrade my70mb to 900mb even though 1,6GB is offered to new customers at nearly the same price that I am paying for 70mb+ £180 gift card UNBELIEVABLECome on EE Loyality c...
Just received a new digital smart hub Plus. No idea what I'm supposed to do with it !OK, watched a couple of EE videos, nothing like what I have ! As far as I can see without ripping cupboards out, there is a junction box under the stairs where the c...
Broadband has gotten expensive! So currently at £41.25 a month 67mbps. Contract ends November 2025. New customers are offered £27.99 for same speed, but renewal for me is £45. I get discounts on 5 sim only contracts, but that’s inflated as be...
Hi everyone,I used to have access to an “EE WiFi” hotspot near my postcode, and as an EE customer I was able to connect and use it without any issues.However, over the past 15–20 days, I’ve noticed that the EE WiFi network is no longer there (not sho...
