Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the same problem. I spoke to three people and am still unable to enter Safe search / parental controls. V frustrating. Please will someone from EE provide an answer. Thank you
Hello, I’ve sold my house but not found anywhere to buy yet. In the interim I’ll be moving in with a family member who already has broadband so I won’t need to move mine there as well as it doesn’t need 2 but I don’t think I can cancel it as I change...
hi getting fttp 500 installed on Tuesday and wondering if I can use my own router (flint2) in place of the supplied one ?
Hi, following loss of my EE broadband for 5 days, I wish to understand my broadband usage as input to a backup solution. Searching EE Help I find that on the EE App under Manage, Broadband should be Device Usage to toggle on. However, Device Usage do...
HiBoth broadband and landline services have been down in my area for over two days. Thank goodness for Tesco mobile. The EE checker acknowledges there is a problem but puts the fix estimate at some time in August whereas initially it was some time i...
We have recently had full fibre put in our road, and on my ee app I can get a speed upgrade, however when I put in next doors address they can get it much cheaper than I can buy being a new customer. Why am I being asked to pay more as a current and ...
Im looking to upgrade my broadband speed and have a digital landlines. Will the upgrade still provide the facility for the digital landlines?
HiMy switch over date is tomorrow.I have had sent me 2 Wifi 7 routers (the smart hub pro and the smart wifi pro)Just trying to get some feedback on here from anyone on a similar setup.How easy was the switch-over process? Any tips or anything in part...
Hey, I was wondering if it's possible to flash custom firmware on the WiFi 7 smart hub pro? Something like open wrt or similar. Curious if someone has done this before with this router as the firmware that is currently on EE routers are super limitin...
As per title:Is this a mismatch between the app and online account as when I follow Upgrade Now I only get presented with FTTC plans not full fibre.There has been recent activity by a company called Comm Plex laying fibre and installing CBT's on pole...
