Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was stupid enough to change from Sky to BT broadband. I realised I had forgotten to add wifi complete to my order so contacted BT to add. I was missold an EE service and transfered over. The package started 24th September and was apparent very quic...
I’m on the 1.6Gbps contract and have been trying to upgrade to the Smart Hub Pro. However, customer service has given me conflicting information.One rep told me to call back in 5 days, while another said that existing customers would automatically re...
I'm the owner of the 1st floor flat as you'll see in the image. I'm currently with Virgin but have ordered EE. I've received an email about them drilling through and fitting a junction box externally which is where my confusion comes from. With Virgi...
My broadband has been activated, however I have not yet received my router. Assuming this is down to the postal strikes. This was sent last Wednesday, I’m surprised this was not anticipated and another courier used. I’m now left with no broadband for...
Is the EE WiFi payer able to see what apps and websites are accessed at time or does it show on bill
I cannot see the menu to bar unwanted phone callswho do I contact please ?
I am not sure if this is in the correct topic or not, if not please advise somewhere more suitable to postWe have just had the system at home upgraded using the later EE SH31B smart hub and a couple of SW30A extenders.Can the Ethernet port on the rea...
