Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi guys, All up and running, however i am using my Netgear RS300 router and i have found the log in details to connect to the internet. Trouble i am having is the lack of IPV6 for some reason. IPV6 is set up to on the Netgear to connect via PPPoe and...
I switched to EE from Zen a few months back, using the same physical fibre line and switching up from 900Mb to the fastest 1.4Gb speeds. I like the service so far, the Pro 7 hub seems pretty good (although the extender doesn't work correctly if har...
I'm currently coming to the end of my EE contract at £100pm for 900mb broadband only, no phone or TV packages etc.This seems to have been way over the odds that others are providing, EE are trying to tempt me with the same deal with wifi 7 again at £...
How can I check devices connected to my network? Can't seem to see how to do this
HiThis may not be the correct place to raise this, but I'm hoping someone will be able to point me in the right direction.Plusnet have moved me to EE which went very smoothly.However, despite telling me I will be paying the same price each month, my ...
Hi,I've had BT Wifi for years, and I used to be able to connect to BT WiFi hotspots with no issue. However, since it's become EE WiFi, whenever I try and log in to the hotspot with my BT Broadband account it says "Please check you are registered to a...
Hello,I need help urgently. My Sky Q box worked perfectly before your engineer moved my router on 9th February. It was connected by Ethernet in the lounge and I had no issues at all.Since the router was moved to the hallway, the Sky Q box can no long...
I received a new hub last year that has been working fine. However when a friend tried to log on to my wifi it shows its the old wifi name and password that is still working in my home, not my new hub details?? Don't understand?
