Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As with many other users, having been forced to 'upgrade' to the EE Smart Hub from BT, my Grandad has been unable to connect his laptop to the new hub. The option simply doesn't appear in his WiFi list. I have already tried amending some of the hub s...
Hi.When FTTP was originally installed to replace the copper line, it was impossible to run the fibre to the same location. As a result, the fibre and ONT was brought into the front of the house (as opposed to the rear) where I have had a 1Gb networ...
I have swapped from BT fttc (75mbs) to EE fttp (150) New 2 year contract. They have used my old BT hub to complete this, All working. But can/should i insist on a new EE hub.
Why is it almost daily I am seeing EE adverts popping up on my television with Kevin Bacon giving it aww thousands of people can connect to this superfast broadband when I can’t even get a signal in my bathroom half the time and my roommate struggle...
My SKY broadband was disconnected at lunchtime yesterday. Openreach connected the EE kit and checked its functionality. He had to leave before the EE connection. No connection has been made, even though I was assured it would happen. I am now being t...
Whenever I try to book a flight through https://www.delta.com/ I get the following error when using my home EE broadband."We're sorry, but there was a problem processing your request. Please go back and try again. #SFAF052"If I log on to any other n...
I have just changed from BT broadband to EE and have been sent a new router. We have TV services through Sky. Is it just a case of plugging the new hub in and everything working straightaway ? Or do I needto change settings ? I’m not very technically...
I want to remove Wifi enhancer and see if I can get a refund as it doesn't work for me and it bugs my games out but when I go in-app to remove myself it will not let me as I call something I can't do it because the snow it as take mobile network eve...
Hi, for the past 6 weeks or so, we have been noticing internet service issues each night from midnight to 6am. We have some Tapo indoor webcams that we use as indoor monitors for keeping an eye on our dog downstairs. These have worked for some years...
Why does the Smart Hybrid Connect have two aerial sockets on the back, yet no areials are supplied?
