11-11-2023 10:55 AM
I'm trying to get my third party router setup to replace my Smart Hub 2 as i can't put it in modem only mode. I purchased a Zyxel Wireless N300 and after running throught the wizard and inputing the correct PPPOE username and password (Which i got from a phone call with EE) I still have a red internet light on my modem and no connection to the internet. Does anyone know how i might remedy this?
I'm currently on the Fibre Plus plan.
Thanks!
Solved! See the answer below or view the solution in context.
11-11-2023 03:28 PM
You no longer need to call CS to get your BB Username & pwd. You may use the standard BT creds. In Using & Configuring a Third Party Router you'll find everything you need to set up your own router incl. the BB creds.
Please show us the WAN settings of the router.
11-11-2023 03:28 PM
You no longer need to call CS to get your BB Username & pwd. You may use the standard BT creds. In Using & Configuring a Third Party Router you'll find everything you need to set up your own router incl. the BB creds.
Please show us the WAN settings of the router.