For the past month or so the WIFI on my SH31B drops signal strength suddenly. Happens every day sometimes twice during the day. This is causing all sorts of issues with smart home and car charger going off line.
Firmware version : r4.26.1-R-1860948-PROD-83002
When I reset the router it comes back with a high signal only to drop again later that day.
@GazNH Few posting's with similar going on just now, see linked if you have not come across yet, Re: Last few days smart plugs go offline in the evening - Page 2 - The EE Community and anything you can define is going to be well useful especially if you no what band your devices are on, one has posted fixed channel on the 2.4Ghz instead of Auto cleared the issue out!
Channels are 1,6,11 for good housekeeping so if you could stick to those values....
Your only curve ball is a Month or so, but it's not precisely known when the FW was put out, 25th May was the first posted example.....
Thanks Jim, I have tried setting to fixed channel 6, turned comp on and off, no joy. only thing that works is a reboot, and then only for a short time.
@GazNH You may have to power down the router once you apply the change, somethings do not change until a restart, the channel 6 may also not be the best unless you have a wifi analyzer to look see what is around from other potential sources. See linked below to my old pictures but they are still current.
@GazNH Sounds like you just have a faulty hub, have you called EE to report it to them, or did the HELP to 66033 for EE to take a look and monitor what is going on with it?
I haven't bothered - now I have a dedicated WIFI router and have started moving my smart home devices to ESP_Home and/or Matter the WIFI will only be used for my phone ,1 tablet and the car charger control connection.
The old TP router is not the fastest but it works fine for all I need. The important thing is the broadband is fairly solid.
@GazNH Understand but are you still using both the EE and the TP-Link one on the connection, if so and you have the wifi on the EE, there diagnostic software should be able to kick in and take a look see, you just do the HELP to 66033 and it runs to take a look at it. I did similar when i moved to vodafone, turned the wifi off on VF and only connected Wan/Lan to there hub for 4 weeks to see the connection was fine on the Wan to the ONT, once i got back disconnected the VF and stuck it back in it's box as had no need for it. Matter devices are not supported on the EE range off hub's they do not have the protocol to deal with them!
