cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WiFi signal issues

Mitutoyo
Investigator
Investigator

Hi, is there an update or even better a solution?

Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work.

Mitutoyo

31 REPLIES 31
JimM11
Brilliant Contributor
Brilliant Contributor

@Denzel99 Is @Mitutoyo still double dipping also on the BT Forum!

Denzel99
Established Contributor
Established Contributor

Yes, I'm keeping an eye on both.  People are still trying to get to the bottom of this on there and he's polite enough to answer their questions, of course.

Not the same problem tdmello had then?

Be interesting to know if that noise margin is usually 3 or if it's dropping momentarily to 3.  The latter would indicate a problem.

I'm curious, why the interest in the total number of log pages?  The stats will show the uptime.

Looks like there is 264 pages.

Mitutoyo 

Denzell99 is not me on the BT forum. I am replying to anything they put on my thread.

Mitutoyo 

 

Denzel99
Established Contributor
Established Contributor

@Mitutoyo It's OK.  JimM11 knows who I am.

JimM11
Brilliant Contributor
Brilliant Contributor

@Mitutoyo Yes i know that, @Denzel99 and i have had a few discussions through various guises in the past.

What is your normal Up/Down speed's that you have had in the past and also what BT may have told you previously! I am going to reply to @Denzel99 now while you get that info together.

JimM11
Brilliant Contributor
Brilliant Contributor

@Denzel99 So limited exposure to the BT Smarthub2, played with it on a job over in Ireland while the owner was waiting on the FFTP upgrade from his FTTC which never happened in the 3 weeks while i was there. Now everyone rated that hub super/dooper as far as everyone was concerned and just incase it was the EE/BT FW upgrades pushed out rapid late march and 1st Apr i would forgive that and out of a 10 score then would give it a 3 and that's at a push, but got well biased when EE Royally screwed up my EE Smarthub+ with the FW update to that late Feb.

Going to go down the FF reset with @Mitutoyo get a baseline, he is going to be good for about a week, then it's slowly going to head in the pear shaped way! At 264 pages logging way to much and not even sure if it has a roll over and erase of the old data.! 

Pretty sure @tdmello swapped out his hub as he would have given up but as yet has not replied!

JimM11
Brilliant Contributor
Brilliant Contributor

@Mitutoyo Let me know when you are back with the info requested, and also had a look at the @Denzel99 reply.

 

Denzel99
Established Contributor
Established Contributor

Yes, sounds like it's never had a factory reset.  Good call.  Always a good thing to try with the SH2.  It was a good bit of kit originally but showing it's age now I think.  DHCP has always been one of the flakiest I've encountered and, god knows, DHCP varies with vendor implementation at lot.

JimM11
Brilliant Contributor
Brilliant Contributor

@Denzel99 You want to get yourself an Asus, trust me you will never look back!