WiFi hotspots

[Melclooney]

Well, I can’t access( I don’t know how to really) my previous post about free WiFi advert.

EE said it was resolved. WELL IT WASN’T AND STILL ISN’T.

I even emailed the CEO and had no reply(Terrible) not even an acknowledgment.

Just to remind all,  to access free hotspots, the advert states ALL EE CUSTOMERS and BT broadband customers have free access to these. Well, all EE customers DON’T have access unless you have EE broadband. So I complained  and within 2 days EE  said complaint was resolved. No resolution was sent to me. I contacted ASA and they have confirmed the advert is MISLEADING and they will approach EE and tell them to change the advert.

I am pleased this will happen but I am disgusted not to hear anything from EE .  I’ve been with EE for15 yrs now and I am now thinking about leaving unless I hear from them.

[papabrown]

Hasn't tried that... Have set it up now...

How do I find a list of wifi I can connect to as a mobile customer?

[XRaySpeX]

@papabrown : There is no list. They come & go! See whether EE WiFi-Auto is broadcasting in your vicinity.

[NewtoEE56]

I have same problem - in app it clearly says mobile EE users have access but I am confronted with the BB or Pay wall as well. My first experiences with EE as a new customer are not going very well. I can see the mast from my garden (70 meters but reception is very sporadic and poor, I thought the wifi option would help but can't get to it).

[papabrown]

Some may say they are just making it up as they go along.  The free WiFi may be called a scam by some