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Wi fi plus

Jessie45
Explorer

‎17-07-2026 10:45 AM

Hi ,I have just received the EE smart wifi plus modem and home phone adaptor having just renewed my contract. I have no issues in my house with connectivity generally speaking ,Do I need or have to install it ?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎17-07-2026 11:05 AM

@Jessie45 : No. What router are using at the mo'?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Jessie45
Explorer

‎17-07-2026 11:34 AM

No idea.White box on the wall with openreach written on it .

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JimM11
Community Hero
Community Hero
In response to Jessie45

‎17-07-2026 01:49 PM

@Jessie45 Here is the link to the EE Hubs that are current, have a look see and say which is yours received from them.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

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