Where's My BB Bill?

[XRaySpeX]

When I go into my online BB a/c I can't see my BB bill anywhere. I was easily able to see it in previous months all this year.

Under Manage broadband the links or pointers I can see are:

• Upgrade Now
• See how to save with EE One
• Your speeds explained
• Wifi Controls
• Speed Guarantee details
• Parental Controls
• Advanced Web Protect
• Learn more about EE WiFi

Nowt about my bills. only my Cost pm.

Nor is there anything at the top like Manage which could lead me to my bills.

Ah, but hang on a mo'! This is when my browser is at 100% Zoom level. When I reduce that then Manage appears & then I can see View bill

So this enquiry boils down to:

Why when my browser's Zoom level is >= 100% doesn't Manage appear at the top R enabling me to see my bills?

[Rach_H]

Hi @XRaySpeX,

Thanks for letting us know about this. Would you be able to pop me through a screenshot, so I can get this raised for you?

Rach

[XRaySpeX]

N.B. Below screenshot are Full Screen. No more can be shown.

Zoom = 100%:

Zoom = 90%

[Rach_H]

That's perfect. Thanks so much for sending this over @XRaySpeX . Can you also just confirm that the menu options aren't showing further down the page?

Rach