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What are the email settings for POP3 these days?

tamahaac
Explorer

Hi all, since changing from Plusnet to EE broadband on 25th Aug' my email will not send, although it still receives. The current settings (that used to work) using POP3 'incoming' is: mail.plus.net / port server  port # 110 (which is ok) . Outgoing' is: relay.plus.net / server port # 25 which now doesn't work. I've been in touch with Greenby (via webmail) who now run the email system, but after two weeks I'm still waiting for their help/advice. 

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@tamahaac   you can only use relay.plus.net if you are connected to PN's network, you should be using mail.enmail.co    

XRaySpeX
EE Community Star
EE Community Star

@tamahaac : PN have handed over the running of their email to Greenby. The settings you should be using for POP3 are:

Incoming servermail.plus.net
Incoming port995
Outgoing serverrelay.plus.net
Outgoing port587 
STARTTLSYes
SMTP Authentication (only needed if you're sending emails from a non-Plusnet Internet connection)*Yes


See Plusnet email FAQs > What other settings do I need?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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'Thanks' out there to all those who have tried to help, but nothing is working. All was OK until EE took over my broadband from Plusnet. 'Incoming' mail no problem - it's just the 'Outpoing' settings that are giving me issues. My next line of enquiry will have to be with EE - which I hear can be difficult..(?)