W7 hardware

Kateab · ‎12-03-2025

upgraded to wifi7 and received today Smart Hub Pro and 1 satellite. I was told over the phone that it came with 3 satellites. I even asked if i could have 4 and was told to try the 3 1st of all.

JimM11 · ‎12-03-2025

@Kateab The system comes as a Pro router and only one (1) smart wireless extender, try that combination first, if it is not cutting it for wi-fi signal everywhere then start to ask for units 2 and/or 3. Linked the help terms below for you.

Smart WiFi and Smart WiFi Plus Terms and Conditions | EE

XRaySpeX · ‎12-03-2025

You have to apply for the extra Smart WiFi Pro devices 1 at a time, up to 3 total, - see SMART HUB PRO AND SMART WIFI PRO ADD ON & ADDITIONAL SERVICE TERMS

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Kateab · ‎12-03-2025

That was not made clear to me GRRRRR - not a great start. I extender is not going to do it. I currently use netgear Orbis and have 5 of them as it is a big house.

JimM11 · ‎12-03-2025

@Kateab Continue to use the Orbis it will be better than the EE ones for sure.