10-01-2025 04:29 PM
For those having problems with accessing the drive connected to the EE Smarthub on EE like I have since using my new Windows 11 Laptop.
I cannot get windows to access the drive directly but using the free sync software from https://freefilesync.org/ I have been able too backup my files to the the drive.
Using the address that windows cannot access in the software has the destination folder all work well.
address I used was \\192.168.1.254\usb1\"backup folder name"
Worked a treat.
10-01-2025 04:50 PM
Hi @brianscott which Hub version do you have?
Is it the original black Smart Hub or a newer one?
10-01-2025 05:01 PM
The original black one I think had it for 5plus years.
10-01-2025 06:09 PM
@brianscott Can you take a look on the link, spot the picture and say.
https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean
10-01-2025 07:04 PM
You need to enable SMB 1.0/CIFS File Sharing Support. In Windows this is to be found in Windows Features. I dunno if that extends to Win11; still learning it.
I believe the router currently supports only NTFS, FAT16 or FAT32 formatted drives.
10-01-2025 07:09 PM
@XRaySpeX Feature is available for win11 to be enabled on the old smb protocol, win 11 bitches a bit, but does eventually let it go.
10-01-2025 07:23 PM
14-01-2025 08:34 PM
I had the same issue with my new windows11 laptop.
First thing is to do the following.
Open Control Panel
Click Programs and Features
Select Turn Windows features on or off (Top Left)
Scroll down to SMB
Ensure those are checked
It should after turning them on reboot
14-01-2025 09:47 PM
@brianscott : You may be able to do that with the original black SH but you can't with the modern SH+ & SH Pro. Now the USB port is only available as a power source.