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Upgrading from BT - Question regarding packages offered.

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Floydian9
Investigator
Investigator

‎03-02-2025 09:58 PM

Hello,

Wanting to move from BT to EE.  Only being offered 2 packages (Full Fibre 150 or 300) charged at £57.99pm and rising to £60.99 on March 31st!

My first thought was "these speeds must be all I can get in my area at the moment".  But no...

Made enquires with PlusNet, Sky & Vodafone.  All offer 150, 300, 500, 900 and even Sky offering a 1.6Gbps package. Prices from these ISP's ranging from £20 - £70pm

I'm out of contract with BT at the moment so I'm free to go where i like.

I'd just like to know why EE does not offer me packages over Full Fibre 300.  Currently on Fibre Halo 3+ with BT.

Thank you in advance for any replies.

Regards

 

 

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11 REPLIES 11
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XRaySpeX
EE Community Star
EE Community Star
In response to Floydian9

‎04-02-2025 12:44 PM

Any Digital Landline would be separate and on a monthly contract.

There is no Live Chat for BB 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Floydian9
Investigator
Investigator
In response to XRaySpeX

‎04-02-2025 12:54 PM

Thank you for taking the time to help.  I'll leave it there.

Thanks again.

 

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