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Upgraded broadband but slow speed

BlazenaKalocaj
Visitor

‎31-10-2024 08:12 PM

I have recently called the support team and asked to change my broadband plans from the fullFibre150 to the fullFibre 500 since i got a email about my contract ending. i still have a BT router do i need a EE one? and since i called up my wifi speed dropped from 100-150mb to 50-60mb download.

Or do i have to wait until my 1st new bill payment?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎31-10-2024 08:27 PM

You don't absolutely need the EE router. Many on here swear by the BT SH2 at that speed, tho' it only supports WiFi5 but sufficient for 500 Meg. However the BT SH2 won't allow you to use the EE app to do WiFi Controls.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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