Posted many times about the issues with our BB, TV, and SIMs since transfer from BT, the subject of a complaint to BT/EE CEOs.
Got a call tonight, in the middle of the meal. This is pretty much verbatim:
”Ringing about the WiFi Controls not working. Is it OK to speak?”
Me: well, we’re in the middle of the meal, but go ahead (hoping for good news)
”Great. I’ll send you a txt w a 4 digit code. Can you read it back to me?”
Me: Sure, it’s xxxx
”Great. Is it OK to call you Mike?”
Me: Yes
”Great. Well, just to let you know, we’ve no updates as yet, as the issue is still unresolved”
Me: Right
”But we’ll keep you updated whether there’s any progress or not. Is that OK?”
Me: Whatever
Red wine consumption jumps dramatically.
🤦🏼♂️
