Upgrade from Legacy FTTC to New EE Full Fibre

[XRaySpeX]

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected.

In early Dec. 2024 I ordered the upgrade & EE booked an Openreach (OR) engineer to install it on 30th.Dec. He promptly arrived then in an OR van also marked with C.J.Quinn, so I don't know whether he was really OR but he did do a neat efficient job.

He laid my new fibre cable overhead from the telephone pole in parallel to my existing separate landline about a foot apart to my roof area, than vertically down to near ground level to a small grey external box & then horizontally to a entry point he drilled close to where my existing landline enters. On the inside he fitted a 1 Gig ONT resulting in this setup:

Once I hooked up the SH+ (SH32B) sent me beforehand I speed tested it at ThinkBroadBand to get sync speeds of 150/30 Meg as it has been since. I confirmed with the engineer that all was satisfactory & he left.

It took about 2 weeks before my legacy FTTC line was cut off. So for a time I was running 2 BBs, FTTC & FTTP, thro' 2 different routers.

I am longer using the SH+ but am using my original BrightBox 2 because I know it can reach all the places I want it to reach, all my devices recognise it without change & it is functionally stronger than the SH+. The only thing missing is IPv6 but I can live without that..

[MBEE]

Ah, of course you were, sorry!

Re. the router serial number, see the old link I put to my legacy 'time server' issue  couple of posts back; I actually called CS a couple days post fttp install before I even got the text, to get them to check this but they seemed to be v.confused at my request and the supervisor started going on about how it 'should never have been done the first time around anyway', that doing such things are a privacy / security risk, or some such... I gave up because either they hadn't understood me properly or he'd no idea what he was talking about and was just trying to sound important. Probably both!

[MBEE]

Yes, they were pretty accommodating. We're set back from the telephone poles on the main road, so the cables enter our property from the ground and the engineer used the same point of entry for the fibre as the copper. This is at the front of the house tho, we have a side entrance and I wanted the ONT bang in the middle of the house, which was thankfully doable and which he agreed was the ideal placement anyway, so we routed the fibre inside the house instead.

'temperamental ONT ethernet' was a couple posts back: "even the slightest movement / touch of the ethernet (not optical) cable at the ONT causes the LAN light to go out and connection to drop, is this normal? Unplugging and reseating the cable sorts it..."