Unable to get BBC Sounds radio programmes on internet radios

[DavidBell1]

I recently moved over from BT to EE. With the BT hub we used to listen to BBC radio programmes on four different radios in different parts of the house. With the EE hub we lose the ability to consistently get BBC radio programs. I have talked to a number of EE experts on the phone and the only suggestion made by them that works at all is to reset the hub. BBC radio programmes then work perfectly, but the fix lasts only a day or two at the most and sometimes only a few hours.  It seems that something within the hub blocks the BBC system, which I know uses different system from other radio programs. Does this mean that I have a faulty hub? Do other users find that they can consistently receive BBC programs over the internet  with an EE Smart Hub Plus?

David

[XRaySpeX]

@DavidBell1 : Really? I can get all the BBC stations on my Internet radios all over the house, over EE Full Fibre BB.

[JimM11]

@DavidBell1 Which Plus hub there are two?

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

[XRaySpeX]

@DavidBell1 :  Which Net radios?