Tips from EE's oldest customer

[No5ignalAgain]

I've been with EE since they were T-Mobile and Top Tip is.......

Leave and don't ever rely on EE for anything. 

I have a broadband connection and every single night, I have no internet access at all. The engineer said it's because I'm sharing it with 6 neighbours and he's not wrong. I can see that because the hook-ups are right outside my kitchen window. 

But I still pay full price. On top of paying for the c*apbook they missold me. That's the same shop that broke my phone with a screwdriver then said I had done it. And this is just recently. 

Well. NO MORE!!

[Chris_B]

@No5ignalAgain   Your not the longest so get over that.  Others claim to of been customers since One2One.    The internet connection is a Openreach issue to resolve so why haven’t you reported this ?   You say miss sold but give no reason on why you say that,  but you did sign a contract for it so did you read said contract?   As for the phone I’m sorry to hear that but if it as damaged by the store what store was this ?  

[Christopher_G]

Hi @No5ignalAgain 

Welcome to the community.

I'm sorry to hear that you're not happy with your service and that you've had a couple of problems, especially being such a long-term customer.

I recommend filling in our complaints form so that a dedicated team can look into both of these points and help find a resolution.

Chris