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Switch to EE Broadband and save £20 a month on mobile.

Cameron1975me
Investigator
Investigator

I’m an EE mobile and broadband customer, EE customer services seem to be struggling to get both my accounts to link. Have phoned multiple times but still it doesn’t seem to have been actioned.

This means I can’t see the new “unlock unlimited data savings” SIM cards, anyone any idea how to get my accounts linked? Seems crazy that it’s this difficult to do?

 

Any advice much appreciated 🙂

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Cameron1975me  Have you tried linking them yourself  ?    It’s how I didn’t mine  although it was a few years ago now. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
HenryTudor8
Established Contributor
Established Contributor

If you have an EE shop nearby they can do it for you. 

Thanks for your reply Chris_B,

 

yeah I have tried many times, I either get one of 2 results.....

 

super frustrating.

 

😞

 

Screenshot 2024-01-30 at 16.41.08.pngScreenshot 2024-01-30 at 16.43.49.jpeg.png

Thanks HenryTudor8,

 

Just went to my local store in Hove with same result.....he gets same error. 

HenryTudor8
Established Contributor
Established Contributor

Seems to be their system error then.