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Why am i paying £44 a month

kwakers
Valued Contributor
Valued Contributor

‎30-01-2024 03:37 PM

  • The advert on TV says its £27 for fibre broadband and phone line but im paying £44 a month 
0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎30-01-2024 04:02 PM

Hi @kwakers 

There is no account access on these forums. If you want to discuss your price and package then call EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Chris_B
EE Community Star
EE Community Star

‎30-01-2024 06:23 PM

@kwakers   What you agreed to pay has nothing todo with any advertising on whats available to be had.  There are a few different BB packages available.      Are you still in your contract term ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful