Smart router flashing green

[Cabbywoo]

Hello, 

I was just watching Netflix and suddenly a message appeared on the tv saying no signal from the router. 

I went to have a look and it is flashing green? I have never seen this before. And my internet isn’t working at all now. 

I have re started it and still no lucj

[XRaySpeX]

How long's it been down?

Which EE BB plan are you on? What EE router do you have?

[Cabbywoo]

Has been down around 30 mins now. The light has gone back to a solid green after leaving for off for a few mins before turning it back on. But still no internet connection. 

I have the fibre plus and I honestly have no idea what router. It’s a newish one - within the last year. 

[XRaySpeX]

Read the label on the router or post an image.

Modern EE routers show solid Cyan when connected, not Green. Older 1s show solid Green.

[Cabbywoo]

It says smart router that’s all I can see on there 🙈. 
I’m not great with technical stuff haha sorry! 

[JimM11]

@Cabbywoo What the lights on your hub mean, link below. And if you want first link check if there is an area problem, don't do any reset's unless you are sure as it will reset the hub, and you may not wish to do that. EE closed now so any help from them is not until 8am tomorrow.

Help & Support | EE

What the Lights on Your EE Smart Hub Mean | Broadband Help | EE

[Cabbywoo]

 Thank you - I can’t even see the router I have on those options. Very confused now lol! Have added a picture of the front of it. 

but it’s a solid green light atm so I’ll give it a few mins and see if it changes. 

[JimM11]

@Cabbywoo Old router, more than a year for sure you must have had a replacement as a like for like. 

[XRaySpeX]

That's the white EE Smart Router, unfortunately omitted from the list @JimM11 posted. I would've thought its light colours would be the same as the EE Smart Hub. In which case it is (trying to) start up.

It looks like your BB has gone down for a bit. There's really nowt you can do about that but wait for it to come back.

[XRaySpeX]

@JimM11 : There's no like-for-like replacement for a Smart Router running G.Fast, if that's what OP has. Nor is 1 necessary. 

Why's all this fad for replacement routers? They rarely break. So much for this prevalent "Oh, something wrong with your BB or WiFi? Oh, we'll just send you a replacement router"! So many wasted routers! So good for the environment!