Smart hub and bridge mode
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15-03-2023 02:55 PM
Hi All.
Been an EE customer for ever. We had FTP installed and EE couldnt provide a service where we kept our phones, so we moved to BT. When i signed up, i told them i was using my own router and BT said the could accommodate this...
Turns out they cant, i must be the shortest retained customer ever, i cancelled the service with 2 hours of it going active... So im looking for another provider.
EE say that the smart hub can be used in bridge mode, is this true? they didnt seem very sure! If not, what router are yo using for FTP?
Solved! See the answer below or view the solution in context.
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18-03-2023 01:39 PM
@Markvk with your previous broadband the router/modem just converted the DSL signal from your phone line to an ethernet connection. The ONT does the same thing, so as per re[ly 2. do you not have a WAN interface that supplies the username and password on your router?
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18-03-2023 02:37 PM
Thanks, im now well on the war to being sorted. im looking at youtube vids on how to configure WAN ports on my microtik.
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18-03-2023 03:17 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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