Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I have been experiencing frequent disconnects on my broadband line for several months now.I have had two engineers visit and both have assured me that the line is fine.I have called customer support numerous times and they have detected a fault on...
Mam unowne na internet szerokopasmowy, czy moge dobrac do tej umowy nowy telefon z numerem?
When will I get the 5 GB of data now I have EE broadband.
Hi.Just opened 2 EE acounts for 2 different locations. At present I'm receiving texts about setup which have no indication of which location they refer to. In adition 'My EE' only contains reference to one of the accounts, but doesn't state which. Do...
I’ve had no internet for two hours I’ve tried resetting but it is flashing red for the Broadband
I recently had broadband with landline installed and my apartment complex has a separate system for telephones. So I don’t need a landline connection on the same line as the broadband. Can I downgrade?
I have changed to ee broadband from sky do I need to change my email address
Hi folksCompletely new to this forum, but hoping someone might be able to assist and I can't find a 'contact us' facility to ask the company.I have broadband, the wifi from which is, although not quite as promised, absolutely fine for my needs on lap...
i live in a rural community of 400 people in Norfolk , circa 40% are eldery and do not use the internet , apps etc . there is a great deal of panic re the dissolution of copper lines , folks are convinced that BT is going to cut them off Please I re...
