Cannot dial out on landline but can receive

[Katy62]

Part way through dialling a number .... I get a continuous, dial?, tone.

The number being dialled can be either a landline ( even 0800 ) or a mobile number, 

Incoming calls can be received.

There is no P/T switch on the phone.

Any guidance please?

[XRaySpeX]

Try dialing 1470 17070. Do you get a dial tone? Does that connect? Does it announce your correct no.?

Is the BB working OK? At usual speeds?

[Katy62]

I get the dial tone , but when I get to digit 5 , the dial tone returns.

The BB is working fine.

[XRaySpeX]

Try just the 5 digits, 17070. I prefix by 1470 just in case you withhold no.

[Katy62]

Great! ...that worked and read back the phone number followed by a list of
possible tests.

[Mustrum]

@Katy62   does that mean you can now other numbers as normal, or just 17070 ?

[Katy62]

sorry my reply was unclear.

The original problem is unresolved.

When I dialled 17070, my landline number was read back to me; then a list of possible tests.

[Leanne_T]

Hi there @Katy62 

Thanks for coming here. 

Please get in touch with our Broadband care team and they will get this looked into for you.

Leanne.