Smart WiFi Plus Orange Light
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21-10-2024 04:41 PM
My EE Smart Wifi Plus booster keep dropping the aqua light and goes to the orange light - what does this mean?
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21-10-2024 05:00 PM
It has disconnected from router - see Fix problems with Smart WiFi
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-10-2024 05:02 PM
The instructions on that link say this:
- Orange - Smart WiFi Plus is working okay. Try moving it closer to the hub or one of the other Smart WiFi Plus devices.
Is it really working ok if it's Orange?
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21-10-2024 05:05 PM
What is said there is a bit of a nonsense. How can it be working OK when you need to move it closer to something else?
No, if it really was working OK it would be showing steady Aqua.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-10-2024 05:09 PM
Haha! I'm glad you agree!
What I don't understand is though it used to work fine and only recently started to drop to orange. Also, taking it nearer would defeat the purpose maybe as the not-spot problem is in my study and if I take the booster out then it's not in a convenient location (in a landing)..
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21-10-2024 05:24 PM
I think it's trying to say it's too far from the router/other extender to maintain a reliable connection & so move it closer to 1 or other.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
