Smart Hub Pro 7 - unable to check status

[ShadowCreek]

I have a Smart Hub Pro 7 and since yesterday I’ve been unable to see router status either through the app or web page.  Usual full restarts have not cleared it.  No current issues with service.  

[JimM11]

@ShadowCreek Try the text HELP to 66033, that should have EE connect remotely to your EE Hub and have a look see if anything can be found. As you say everything else seems to be working hub wise but you just cannot admin it!

[JimM11]

@ShadowCreek See the ending of this link, just incase not resolved for you yet.

Solved: CHOP3-800 error - Page 4 - The EE Community