11-10-2026 10:28 PM
Does anyone experience all devices ( both 2.4G and 5G) dropping off WiFi irrespective of proximity to Smart Hub 7 plus. Already tried to 1) factory restart; 2) rescanned both smart channels; 3) switch to WPA3-Personal-Transition but still no luck.
Restarting the Smart hub appears to resolve the issue but that only survives for few days and needs to restart it again.
Product code: SH35A
Firmware version: r4.27.1-R-1862254-PROD-84001
GUI version: 3.14.5
11-10-2026 11:33 PM
@KKFHK Tomorrow do the text HELP to 66033, have EE test the connection, they can look at the EE Hub and see what is happening.