Slow speeds

[MDW7]

Getting 1.6gps to hub but speeds to all my gear both hard wired and WiFi don’t even come close to the 1.3gps minimum speed guarantee but when I was on BT full fibre 900 I was getting just over the 900 mbps to my Xbox, ps5 etc now that I’ve changed packages to EE full works I’m not getting any increase in speeds anyone have any ideas on how to fix this

[MDW7]

And that’s to my phone on wifi

[Minkey1]

Still on Fibre 900 here. I’m not going to add to my pot of EE aggravations by pursuing 1.6 just now, even if they’d sell me it.

But on the kit side, just speedtested ours in the app and get 735meg over WiFi to a venerable basic iPhone13. I’m happy with that.

 

[Minkey1]

Your screenshots aren’t appearing for me 🤔 

Either Fire tablet or iPhone.

[JimM11]

@Minkey1 @MDW7 Until the screen shot's are approved then they appear for NO one to view!

[Minkey1]

Every day a schoolday. On none of the other stuff I'm on does it operate like that. I suppose mine is showing to me only bcs it's in my post. Ah well. Thanks for explaining.

[JimM11]

@Minkey1 When you are on the main post screen, where you see Latest Photos in Broadband & Landline if you can view the pic snapshot there then it will be up in the OP posting, also lets you look at all the pics posted.👍 

Approval also helps block anything that may be out on the Internet should it not be desired, so if careful when you post a pic up to get through the filters if done to the satisfaction you can get it through instantly.

[JimM11]

@Minkey1 Your speeds are pretty much up there, and no way of also knowing the other fudge factor for anything background activity wise, that's why suggested, turn everything off which is not always possible, but if you know your other wireless gear is working fine, then you can allow that to slip a little.

[Minkey1]

Double lesson today, straight from the Headnaster. Thank you 👌

[XRaySpeX]

Don't worry, the images were awaiting approval. I have now done so & they should appear soon.

Yes, you will see your own images before approval.

[JimM11]

@MDW7 If you believe that you have a problem then take it up with EE CS regarding your connection speed, your posted pictures do not show anything of relevance.