Slow speeds

[MDW7]

Getting 1.6gps to hub but speeds to all my gear both hard wired and WiFi don’t even come close to the 1.3gps minimum speed guarantee but when I was on BT full fibre 900 I was getting just over the 900 mbps to my Xbox, ps5 etc now that I’ve changed packages to EE full works I’m not getting any increase in speeds anyone have any ideas on how to fix this

[JimM11]

@MDW7 The higher speeds are all dependant on how good your device equipment is, so you have now found your first stumbling block, the equipment would all have to be changed out at a considerable expense to you, and as yet your gaming side is not able to be done so. 900mb/s is were you are at but you do still have the extra overhead when needed.

[MDW7]

All recent equipment - Xbox series X - PS5 - 10th gen iPad and iPhone 13 Pro as I said on the 900 mbps  package I was on I was always exceeding that speed - getting around 900 - 930 mbps new service and I’m not seeing any difference in speed if what you said is the case then what’s the point of the 1.6gbps service if your only getting that to the hub and not any connected equipment when EE stated the minimum speed I would see is 1.3gbps ?????

[JimM11]

@MDW7 You are getting the minimum speed delivered to the Router, you are just not getting it to the Device because that cannot go fast enough to get the higher speed, think iphone wise you need to go up a model but not an apple user. The specs are the specs your gear is just not good enough. You need to go find out about your apple devices, but copy of extract below so not sure were they are yet.

" Technically, Wi-Fi 5 also supported 160 MHz channels, but it was rare to see a battery
powered client device support 160 MHz channels. For some reason, that appears to have
changed in Wi-Fi 6, where support for 160 MHz channels (even in battery powered client
devices) now appears very common (but not for Apple devices)"

Apple link below.

Wi-Fi specifications for Apple devices – Apple Support (UK)

[MDW7]

WIFI 7 hub if that makes any difference

[JimM11]

@MDW7 Not in the slightest! Trying to give you the informed information that you need, Networking is a shared resource and 2 devices going at the same time can and will saturate your speed, you just struggle to get the single device above what you have set your expectation on.

[MDW7]

answer this then how come my Xbox is connecting AND showing dl speeds of over 1.1gbps on my neighbours VM broadband (just connected my Xbox to his internet by eithernet cable)

[JimM11]

@MDW7 Post up your speed test.

[MDW7]

 on my neighbours connection

[MDW7]

My connection something definitely not right