Community Activity
WEP key
How do I learn the WEP key of my EE router?
Monthly payment sim free mobile
I’ve been an EE customer for 6 months, but I’m unable to buy a phone on a monthly payment plan. Please help me.
Resolved! 5G router keeps losing internet - support issues
I'm having to reboot my 5G router a couple of times a day as it intermittently loses internet connection.Following a reboot all is well until the next time.....I've had the router for about 6 months and it's been very reliable until now, I haven't ph...
eSIM
I tried to set up my eSIM on my new phone but now it looks like my sim is blocked. I can’t phone or text EE for support
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
Home Phone Adaptor not linking
As the landlines are moving to digital, I had to buy a home adaptor to link with the hub. On trying to link the adaptor with the Hub and following the instructions, the adaptor starts to flash red meaning its not linked.Ive tried this now four five t...
2 week review of EE 1.6gbs
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
Very slow response from one website on Windows PC - iPad fine
Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...
Change to Lebara SIM
I am trying to set up a Samsung A266 Galaxy phone for a friend and he wants to use his Lebara SIM.I tried the SIM which will work fine on my phone but wont work in the Samsung. It gives a Network Unavailable Message.By process of elimination I have...
Resolved! Smart Hub Pro Management
Hi, Newbie here.I've just received my new Smart Hub Pro and Smart WiFi Pro and I'm looking for downloadable setup and management instructions.Can anybody tell me where I can find them please?