Router light is steady green and not blue.

[magpie948]

Just installed new router but it has stablised at steady green but not blue. B/B works OK. Anything wrong?

[Mustrum]

@magpie948   which router do you have?

Have EE sent you a replacement?

[Jinbton]

I have the same issue with new smart Wi-Fi router despite turning on and off and doing factory reset. Have you managed to sort yours?

[Leanne_T]

Hi @Jinbton

Thanks for coming here. 

Are you able to connect to the router? 

Leanne.