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Router management password

Matthews842
Investigator
Investigator

 

I am trying to access the router management TAB 192.168.1.254 and its asking me for a password? I have checked the back of the box and for some reason the sticker has been ripped off where the password was. Is there a default password I can use or does anyone know how I can get access to the management page without knowing the password. I have fibre broadband and its the smart hub

 

 

 

1 SOLUTION

Accepted Solutions

That's peculiar. The slider should look like https://photos.google.com/share/AF1QipNYctE_Qa3d8E_SoHOa6IlA3H9AmzHps_Thst3w_6GrBX75vH6unhjp6t6TUlyY... . The lower label with the admin pwd is missing.

I should report it to CS so they can send you a complete replacement router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Matthews842     try admin.   That’s for the black EE routers.

For the white routers it’s on a plastic side out piece that’s on the left hand side looking at the back of the router.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Yeah for some strange reason where it is meant to be on the plastic bit l, the password has been ripped off,

@Matthews842   Do you the box it came in ?  There is a sticker in the box with this information on it.  The default password is what is on the sticker.   The password is also behind the slider.   I’ve just looked at mine. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

The admin pwd is both on a label stuck to the slider AND on a label stuck to the body below the slider. They can't both be ripped off! Did you get this router from EE or from a 3rd party?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

There ain't no sticker of any of my boxes of EE routers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

20230101_134054.jpg

20230101_134047.jpg

this is a new box as we have only recently moved over to EE and had a qualified engineer come and fit it 

That's peculiar. The slider should look like https://photos.google.com/share/AF1QipNYctE_Qa3d8E_SoHOa6IlA3H9AmzHps_Thst3w_6GrBX75vH6unhjp6t6TUlyY... . The lower label with the admin pwd is missing.

I should report it to CS so they can send you a complete replacement router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP