Return kit bag

[Shaneen77]

Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . 

Shaneen 

[Kayfa13]

Hi do you know how long it took to receive the returns bag. 

[Kayfa13]

Hi roughly how long does it take for the returns bag to arrive at your address 

[Kayfa13]

Hi roughly how long does it take for a returns bag to arrive at your address. 

[Leanne_T]

Hi there @Kayfa13 

Thanks for coming to the community. 

Our Return and recycle your EE Broadband or EE TV products page has details on returning the broadband equipment. If this been sent through the post and you have not received this within 5-7 working days, please get in touch and our broadband guides will be happy to help. 

Leanne 🙂

[Sezi73]

It comes to 3-4 days

[antoniobrito]

Send to me a email with the details for me do that ok

[antoniobrito]

I must return the old kit broadcast. Send me a email with the instructions…tks 

[JimM11]

@antoniobrito It's all in the help for what you are requesting, see the link below.

Return and recycle your EE Broadband or EE TV products | Orders And Returns Help | EE