Community Activity

5g modem - 3rd party hardware

I need a 5G data solution for remote working. I have two slow fixed FTTC line with static IPs for work, using load balancing. However the bandwidth is insufficient to allow high quality video and audio work for two workers. I would like to switch the...

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

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ofish42 by Investigator
  • 508 Views
  • 11 replies
  • 4 Helpful

Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

rhocar1 by Explorer
  • 711 Views
  • 16 replies
  • 6 Helpful

Resolved! 4G Smart Hub struggling

We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...

Resolved! Unable to add a new product to my account

Hi. I’ve just transferred from O2 to EE mobile as a BT broadband customer (this week). I’ve got 2 other lines with o2 that I intended adding to my EE account. I’ve tried doing 1 today & after going through log in etc I keep getting a message saying I...

Les01889 by Investigator
  • 39 Views
  • 2 replies
  • 1 Helpful

Roaming data - add on

I'm currently in France for a week. I bought a 1 week roaming pass and using my data. I have used my regular 10gb of data and purchased a data add on of additional 10gb. I'm still receiving warnings that ive gone over my usual 10gb allowance, as thou...

Nqnn189 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Re: Discovery + activation

Hello Help I have the full package, but discovery plus does not work. I managed to link it once but then it kicked me out of paid content shortly after, and now i set up a brand new Discovery+ account using the smae email I use with EETV but no joy. ...

krisjon by Visitor
  • 70 Views
  • 3 replies
  • 1 Helpful

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Explorer
  • 943 Views
  • 30 replies
  • 10 Helpful