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Re: Phone extension sockets, Digital Voice and broadband speed

TallSteve2
Established Contributor
Established Contributor

I recently had problem with router. As part of the EE investigations an Openreach engineer tested my line at point of entry into the house. He decided to replace my ancient phone socket with a new Openreach Master Socket 5C.

Router fixed by new PSU, but now will not connect via phone extension point (fine before). Only works through master socket (no electrical outlet nearby). EE "guide" couldn't get his head round this and couldn't see the problem as router working through master socket. He said I need a technical survey at extra charge.

Decided to look online, and I can now see that Openreach engineer did not connect my phone extension cables.

TallSteve2_0-1761139103360.jpeg

Where to next?

15 REPLIES 15
TallSteve2
Established Contributor
Established Contributor

@XRaySpeX . Don't think it was NTE5. More like this

TallSteve2_0-1761143396246.jpeg

 

OK, it's an LJU 1 or 2 Master but still has internal terminals to connect Secondaries.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@TallSteve2 A full 5c Master socket complete with the front plate!

5c OR Master socket complete!5c OR Master socket complete!

TallSteve2
Established Contributor
Established Contributor

@JimM11 

TallSteve2_0-1761147490769.jpeg

 

TallSteve2
Established Contributor
Established Contributor

Incidentally I have one of these on the window frame upstairs where the extension lead re-enters the house.

TallSteve2_1-1761147770502.jpeg

 

Yes, that's not a Master 5C Mk 4 as @JimM11 has but just the unfiltered 5C.

You last image is just a Junction Box on the incoming line before it reaches the master socket. It has no real significance other joining the incoming cable to your internal circuit. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP