Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiI was with BT broadband for many years with no problems and recently joined EE fibre min 700. In doing so EE had to upgrade the cable from the box up the street to my house. The cable installation took many more hours than expected as there was a b...
I was told to switch from BT to EE because of some merger. I pay for the top line broadband because I work from home and stream music and tv. I have had nothing but faults since they came. I have had dozens of engineers in the flat, outside the flat ...
Morning guys, now we have had openreach get the road all fibred up we are now ready to order. We currently Have Trooli who use their own fibre, so the question is, will EE pull a new fibre in leafving the Trooli one in place? We also have the ONT in ...
EE Customer is closed today as well Please advise as I want to put a STOP to closing my account on Monday 29th of December Landline number is ************* Spoke to Oliver/Hull customer services on 14 December to close the account [Mod edit - re...
Hi, I have placed an order to have the EE service activated at a different address that I will move to today, called EE yesterday and we have agreed that the service will be activated at my new address on the 31st of December, also, on that same date...
All my devices are connected but my PC has lost connection I've done everything such as flushing DNS server and changing wires.It was working early today but still no luck Hard wired
I've spoken to someone almost everyday. No idea what's goin on, they don't seem to either, other than 'there was a problem and it was being fixed on Friday'. Router turns on but just blinks aqua. Even after resetting, switching on & off, etc. Now hav...
I'm writing this today as I've been without broadband now for nearly 3 weeks. To date I have been sent a total of 3 routers and they all do the same thing... Nothing. I've also had 2 engineers out and there's nothing wrong internally or externally wi...
How do I claim the £1 tablet offer from signing up to broadband? I was told I was eligible for the offer when I signed up but haven't received any communication about it since. I switched to EE broadband in November. Thanks
