Printer unable to get an IP address from EE Smart Router

JamieDow
Investigator
Investigator

‎29-12-2023 08:31 PM

Hi,

I'm trying to configure a Samsung printer (Xpress M2825ND) - wired (NOT wireless) - so that it will be given an IP address by the DCHP on the EE Smart Router. No matter what options I try, it doesn't seem to work. I've tried.

  1. Setting the printer to Automatic assignment of IP via DCHP (both with and without "Auto IP" ticked).
  2. Setting the printer to Manual assignment of IP - specifying an IP within the range assigned by the router, and I've tried with an IP outsider that range. I've always set the default gateway to 192.168.1.254, the address of the router.
  3. I've attempted to set the router to fix the IP of the printer as some particular IP address matching the IP I've set at the printer end, but to no avail. The router doesn't seem to want to assign the printer anything other than weird things like 169.254.160.170 -- addresses that seem to come (somehow!) from the printer itself: the printer seems incapable of accepting an IP address it is assigned by the router.

Can anyone please help?

I've had some excellent tech brains on this (albeit those not specifically familiar with EE's router), and we've drawn a blank.

Cheers,

Jamie

0 Helpful
21 REPLIES 21
Mustrum
EE Community Star
EE Community Star
In response to Barneyhound

‎25-09-2024 12:17 AM

@Barneyhound   what issue are you having, and are you trying to connect on WiFi or ethernet?

There may be an issue with the EE hub coping with mixed speed ethernet connections.

Are you able to connect via another device, such as a swithch or even over powerline connecters?

@JamieDow did you ever resolve your issue? Are you able to connect via a switch or something similar?

 

0 Helpful
princeofegypt
Explorer

‎15-01-2025 11:02 PM

Has this issue ever been resolved?

Prince.

0 Helpful