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Community Activity
Smart WiFi Pro Connection Issue
I pay £10 a month for a Smart Hub Pro and a Smart WiFi Pro as I had a lot of dead zones in my house so the Pro removes these. However, since the weekend my Smart WiFi Pro refuses to connect to my Smart Hub Pro, and no matter what I do it doesn't seem...
Extra charges
I want to be able to keep track of my extra charges through the month without having to wait to see my next bill. I used to be able to do this and it helps keep an eye on my spending. However I cant seem to access this now. Please tell me why this in...
Termination Charge Scam
I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...
Broadband and VOIP Landine Number
I ordered Broadband with VOIP landline on 18/06/25 and am still trying to get this completed as at 15/08/25. I finally got my broadband activated on 30/07/25 and the landline a couple of days later but with a new number despite being assured I would ...
Is this a scam?
I’ve just received a a text fro from 07486064699with the following message EE: Unfortunately we could NOT process your recent direct debit. Your services will be placed on hold until you visit: https://ee-uk-alert.web.app is it real or a scam? many t...
Broadband slow loading
Hi,My ee broadband is behaving strangely. Our data rate is 8.111 Mbps / 54.997 Mbps, and a speed test show around 42Mbps download, which is pretty good for where we live. However the actual connection appears to have a lag of some sort. Visiting webs...
Lenovo legion go steam specs question
Hi. I have just ordered Lenovo Legion go steam 24 month bundle with data pass only. In the specs sheet it is saying it comes with Z1 extreme chipset 16gb ram 1tb HD. I have contacted EE rep on Facebook and they confirmed it is z1 extreme chip. My con...
Can’t turn tv off!
@ We’ve just changed over to EE tv but when we press the on/off button on the remote it won’t switch the tv off. It goes off for a second and then returns to being on. Any ideas?
No WiFi signal in parts of my house since forced to EE from BT.
In March 2025 I was due to renew my BT Broadband (Full Fibre 100).I connected BT to discuss & was told they were moving everyone to EE, but the only thing that would change was the name; in fact, I would have a faster speed for the same price. I relu...
mobile wifi
Hi everyone can someone explain please, i have a 4g wifi for my home broadband as i stay in a rural community, i wish to upgrade this to a 5g wifi for my home. would this be a new contract or just a straight swap of mini router. any info would be app...
