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Port Forwarding or UPnP

Richard2953
Investigator
Investigator

‎17-04-2025 11:07 AM

I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras.  Specifically with a Panasonic Home Network security system.  I've tried to connect under UPnP which is switched on in the EE hub, though the Panasonic mobile app says it probably isn't.  Or trying to set up Port Forwarding doesn't so far work either.  I can only connect through the EE hub in my house, not remotely.  It just worked with the former BT hub. (I seem to have similar issues with a new wireless ADT system  - for the moment that's their problem to sort out).

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10 REPLIES 10
Richard2953
Investigator
Investigator
In response to XRaySpeX

‎18-04-2025 05:54 PM

OK, I did the save correctly but still no luck.  One thing I did notice is that once I switch on the Port Forwarding and Static Address in the mobile Panasonic app the Panasonic hub disappears from the list of connected devices in the EE Hub manager, though it still shows as connected in the Pan.mobile app - and does connect directly through the EE hub.  But still won't connect remotely.

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