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Community Activity
WiFi Enhancer
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...
Change of ownership
Back in 2021 myself and my ex husband split. He rang EE to change the ownership of the EE account I pay for. It was a painful experience as he is in the forces and rarely avaliable to pick up the phone and we are never together. Since then we have be...
Google One premium add-on not deactivated on account closure
Hello,I used to have a SIM only plan which included the Google One add-on and was activated successfully late March this year. This being said, the Google One plan is still showing as active in my Google Account. I'm unable to cancel it here, as it s...
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
bill
I want to pay 31.50 on my bill for finance agreement
Resolved! Google 1 premium add-on
Hi ,I’ve been using the free Google 1 , with the 15G storage .I have signed in and activated the Google 1 premium but my Google 1 account still shows my free 15G storage and not the new 2 TB storage.How long does it take to actually activate and sho...
Prepay Prepay
EE app and website started showing my name from today as prepay prepay; I don’t like my name EE!
EE app pair with Bt hub 2
I set up my EE app to pair with my Bt hub 2 yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5
Full Fibre Install... Looking for advice after waiting almost a year for OR
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
PUK Required
I have an old Samsung Galaxy A8 from 2018. It's not been used for over 3 years. My daughter is going to use it now. It tried to unlock it via the IMEI number on the EE website. It says its unlocked and given me a 16 digit code. However, the SIM I hav...
