Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
hi ,cant get the ethernet to work on my router , 2nd router ive tried from EE but still no service , anyone else had a similar issue . wifi works but i need the ethernet .
I took out a 24 month plan for EE's Full Fibre 900 package in December 2022 and have had a positive experience overall. In the upcoming weeks I will be moving to a property which only has FTTC. This leaves around 6 months of my contract remaining whe...
My landline calls have started going straight to voicemail without ringing through to the handset. How do I stop this and get them to ringing the phone itself, as it was before.
Finally spoken to a sensible guy at BT called Darius who after initially saying there’s nothing he can do because i have an Executive Complaint open checked himself apologised & said easy all i have to do is reorder the ending 369 from 17 march EE 50...
Good afternoon, I have had SIM only with EE for a while so I already had an EE account. I had BT broadband but this past Thursday rang EE and got them to merge the broadband over to EE so that it could be under one account. On Friday I received the r...
Hello all, trying to find out the cost of VOIP calls as going on to FTTP. Thanks.
I'm leaving BT and EE, I returned their devices about 2 weeks ago and still haven't had notification of them being returned.Is this usually a long process as I don't want to be charged?
I received an email from EE yesterday regarding the above. I have not received anything from you so that I can do the return. john
HiWe transferred our broadband to EE in January. We had an existing mobile on EE, which was incorporated into the new billing package. Since then we have been billed correctly, but despite 5 lengthy phone calls EE have never been able to get the new ...
Hi I'm trying to link my broadband account with my phone account but I'm unable to do so using the app or from calling 150 customer service. Any suggestions? 150 said they had done it, but I still cant setup my direct debit for my broadband Many than...
