Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiI have upgraded my EE broadband package to pay for the new WiFi 7 router. I am unable to link it to the app ( like the Smart Hub Plus).Can anyone advise me how to reduce the aqua green light please. I can't do it via the App due to the above.Thanks...
I told last month I am not used Internet kindly cancel it
I am coming to EE from Sky and I was wondering is the Smart hub plus easy to set up. Also my Sky broadband is connected to a landline so how does the EE Smart hub plus work with no landline needed. If it goes of fibre how do I connect it to that as I...
So I went to an EE store today to try and switch from BT broadband to New EE so I could get the 1.6gbs package and Wifi 7 , But it seems I am unable to at the moment as I have BT/EE TV and it seems the Busiest Home package currently is not available...
Hi I go live for new EE broadband ultrafast 500 this friday and wondering what are the thoughts on the router seems like the latest model ee smart hub plus sh32b and wondering if this would suffice for wireless as heard issues that it is quite poor a...
Hi All,I'm not sure if anyone else has encountered this, but I'm facing an issue with upgrading my EE broadband.Last year, I switched from BT to EE to take advantage of their mesh system. I've received emails about upgrading to a faster speed at a lo...
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
I had a set of 3 mini discs and found that I had to have they be able to see each other on Wi-Fi to get them to setup even though they are all connected on gigabit ethernet to a switch and the hub (not BT vodafone on city fibre)I bough a cheap one on...
I have two WD NAS. I want to back up one to the other. When I set up the port forwarding on the destination NAS this is not reflected in the router port forwarding table. I understood that since the router is UPNP it should "find" the port forwardi...
Dear All,I have an BT socket in my 1st floor room and thinking to get it convertor to RJ45 so i can connect my desktop with the CAT6 cable.Is it doable ? can anyone suggest how i can convert this and also can EE technical team assist here?
