So, my old broadband contract came to a close, so I decided to try and upgrade to what I thought was better connections. (Already had my say in a different post, so I won't repeat)
I done it through the app, through the legit Sales Team, but I don't know if it is me or them, but I was paying for the old Internet, and the new one at the same time.
My New Internet got cut off yesterday as I swapped to someone else, and guess what. I got billed in the early hours for the old Internet, again. So that's nearly £100 in two months, for something that (I think) shouldn't be there. I've webchatted to multiple persons about this, yet it still happens. I'm not very good when it comes to phoning peeps. I stutter on par with Red - the guy who stuttered in the film Pearl Harbour - if not worse.
I ended up making a complaint, and for some reason it got closed without being resolved, so Mon or Tue I think it was I chatted again, said what was on my mind and after getting disconnected, we eventually got the case reopened. Not 10m after we finished chatting, I get a notification saying the complaint had been closed.
I know I probably won't be seen on here, as it's not a complaint line, but I needed to vent. And now at 6mins to 6am, I think it's time to go to bed. Nights/Morning for now.
