As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still connected to the internet (like 3 Wi-Fi bars) but nothing loads, even after waiting several minutes) . The only fix is for me to restart my hub (I have also tried refreshing the connection via the EE text thing which just results in the same solution). The only problem is this fix might last about a day and then it drops out again or if I'm lucky I'll get a full day of proper connection until it drops out the following day. I currently have a BT Smart Hub 2. Any sort of guidance or solution as to what I can do would be appreciated. I did see I have a Smart Hub Plus from EE on my plan but never bothered chasing up on it since the SH2 was working fine, thought I'd mention it since maybe my router needs to be replaced?
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Just this, not helpful since it's the exact same when it does work. Dropped out twice today as you can see only 2hrs uptime between the two. Ironically one right after (maybe during and I didn't notice) they ran all their tests when I was on the call with them. They booked an engineer out for Friday since they couldn't find any issues remotely which I'm not too surprised by since connection up to the router is perfectly fine. Can even connect to the internet, but just ends up permanently buffering. Today some websites were unreachable via ethernet. Think it's just a dodgy router still. Anyhow, hope it gets solved Friday. I'll let you know of the solution come Friday.
