Can I get rid of my EE router?

[wy2k]

Hi

My EE g.fast broadband service using a smart router ended on 5th August and I've got my final bill and will get a partial refund next week.

However to date I've had no communication or a return bag for the router. ... Can I safely assume they don't want it back and therefore I can throw it away?

Thank you 

 

[XRaySpeX · Accepted solution]

As your Smart Router is not listed in the link https://ee.co.uk/help/orders/return-and-recycle-ee-product it is yours to keep or dispose of as you will.  You could even try to send it back to EE  by asking for a return bag by calling 0330 123 1105 if 1 wasn't already enclosed in original box. 

[wy2k]

Thank you I'll probably just dispose of it next time I go to the waste/recycle centre (or whatever it's called), just wanted to check as didn't want to get rid and then they ask for it back.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.